Union County Jail Overview
Union County Jail is a sheriff-operated county jail and local confinement facility at 3344 Presson Road in Monroe. The Union County Sheriff's Office operates the jail under Sheriff Eddie Cathey. The official detention page identifies Captain Chad Coppedge as the Detention Division supervisor, while the 2025 North Carolina Jail Administrators Association directory lists Captain Lori S. Pierce as jail administrator. For routine public use, the safest contact path is still the jail information line, the public P2C inmate inquiry, the Sheriff's Office main number, or the Union County public-records portal rather than an individual staff member.
The jail holds adults arrested in Union County, pretrial detainees, people serving local sentences, court transports, defendants held on warrants or orders, and detainees waiting for bond, court, release, or transfer. Monroe Police, Waxhaw Police, Indian Trail contract law-enforcement services, deputies, and other authorized agencies may start the arrest process, but the public detention facility documented for roster purposes is the Union County Jail. No official source reviewed identified a separate city jail, state prison, Federal Bureau of Prisons facility, ICE detention center, regional jail, or work-release annex physically located in Union County.
Union County Jail Address and Contact
Use the jail phone lines before traveling for inmate information, visitation questions, mail instructions, or in-person records help. Official sources publish more than one jail number. The detention page lists (704) 283-3641, while the sheriff footer and county office directory publish the jail information line as (704) 292-2600. The Sheriff's Office main office is nearby at 3370 Presson Road, but it is not a separate detention facility.
Union County Jail
3344 Presson Road
Monroe, NC 28112
(704) 283-3641
Jail information also published as (704) 292-2600.
Union County Sheriff's Office
3370 Presson Road
Monroe, NC 28112
(704) 283-3789
Main law-enforcement office, not a separate inmate housing facility.
Union County Jail Capacity and Population
The strongest local population facts are capacity and over-capacity status, not a current daily population count. The 2025 North Carolina Jail Administrators Association Detention Facility Resource Directory lists Union County Jail with a rated capacity of 264. Union County's official April 24, 2026 jail bond notice says the current jail operates over capacity, lacks room for expansion, and has significant mechanical and structural deterioration. The same notice describes a proposed new detention center with approximately 500 beds on existing county-owned property next to the current Sheriff's Office Administration building.
| Measure | Local Figure | Source |
|---|---|---|
| Rated capacity | 264 | 2025 NC Jail Administrators Association directory. |
| Current population count | Not published in the reviewed official sources | P2C showed many roster pages, but no stable official total was captured. |
| Over-capacity status | Yes, with no exact count in the county notice | Union County official jail bond news release, April 24, 2026. |
| Proposed new detention center | Approximately 500 beds | Union County official jail bond news release, April 24, 2026. |
How to Look Up an Inmate at Union County Jail
The correct online lookup for current local custody is the Union County Sheriff P2C Inmate Inquiry. The sheriff's website routes users to this Superion P2C page. It is free, does not require a login, and uses Last Name and First Name search fields. The top-level results inspected on June 23, 2026 showed name, primary charge, arrest date, booking agency, and a details icon. Bond amount, court date, housing unit, and a stable profile URL were not visible in the first results table inspected.
- Open the Union County Sheriff P2C Inmate Inquiry.
- Start with the last name only if spelling is uncertain, then add the first name to narrow the result list.
- Review the result row for name, race/sex/age code, primary charge, arrest date, booking agency, and details.
- Use the details report icon when available, but remember that the link works through a postback and may not be shareable.
Union County's P2C roster is the first stop for current jail custody, but it is not a complete statewide, federal, or immigration locator.
When the Union County Jail Roster Does Not Show a Person
A missing P2C result should not be treated as proof that the person is not in custody. A person may be newly booked and not visible yet, released, transferred, listed under a different spelling, held in another county, moved to state prison, taken into federal custody, or involved in immigration detention. For a new booking, uncertain spelling, same-day release, or transfer question, call the jail information line at (704) 292-2600 or the jail at (704) 283-3641. In-person requests should be made only after calling because official lobby hours for inmate-record service were not located.
| Channel | Use It For | Link or Contact |
|---|---|---|
| P2C Inmate Inquiry | Current Union County Jail custody. | sheriff.unioncountync.gov/jailinmates.aspx |
| Jail phone lines | New bookings, transfers, releases, spelling questions, and visitor questions. | (704) 292-2600 or (704) 283-3641. |
| In person after calling | Public counter questions when online and phone channels are not enough. | 3344 Presson Road, Monroe, NC 28112. |
| NextRequest | Booking records, jail records, arrest or incident records, booking photos, and copies not shown online. | Union County NextRequest |
| NC DAC | Sentenced state prisoners, probationers, parolees, and people transferred from county jail to state custody. | NC DAC Offender Public Information |
| BOP Locator | Federal inmates from 1982 to present. | Federal Bureau of Prisons inmate locator |
| ICE ODLS | Immigration detainee searches by A-number and country of birth or biographical information. | ICE Online Detainee Locator System |
| VINELink | Custody-status checks and notification registration. | VINELink |
| UCSO app | Mobile access to sheriff information, including advertised jail and inmate information. | Apple and Google Play |
Visiting Someone at Union County Jail
Union County publishes video visitation through ICSolutions. The sheriff's visitation page says inmates are allowed up to two 25-minute visits per day and that visitation is limited to Thursday through Sunday from 1:00 p.m. to 5:00 p.m. The same source says onsite video visits may be scheduled through ICSolutions and that onsite visits are held only Saturdays and Sundays. Because the page also includes an older 2020 offsite-only notice, confirm current onsite and offsite availability with ICSolutions or the jail before relying on a schedule.
All onsite visitors must be scheduled and must bring a valid U.S.-issued ID. Only one adult age 16 or older may visit per scheduled visit, and one youth age 15 or younger may accompany that adult. Offsite video visitors should register, download or test the required application on a Windows computer, Android device, or iOS device, and complete setup before scheduling.
| Visit Type | Schedule or Limit | How to Schedule | Visitor Notes |
|---|---|---|---|
| General visitation | Up to two 25-minute visits per day; Thursday-Sunday, 1:00-5:00 p.m. | ICSolutions | Confirm current availability before scheduling. |
| Onsite video visitation | Official page says onsite visits are Saturdays and Sundays only. | ICSolutions | Valid U.S.-issued ID required; one adult visitor per scheduled visit. |
| Offsite video visitation | Remote video from supported computer or mobile device after setup. | ICSolutions / The Visitor / ICS Mobile | Registration required at no cost; test the app before the visit. |
| Professional visits | Professional video visitation is referenced by the ICSolutions page. | ICSolutions or facility process | Attorney and professional rules were not fully published in reviewed sources. |
The ICSolutions Union County visitation page confirms registration, onsite/offsite video options, and mobile device support. ICSolutions handles Union County Jail video visitation scheduling, while the jail remains the contact point for custody and eligibility questions.
Mail, Phone, and Money at Union County Jail
The official sheriff visitation and inmate-support material says inmates can be contacted by visitation time, telephone, or mail, but the reviewed Union County sources did not publish a complete mail format, envelope rule list, phone vendor rate table, commissary vendor, deposit link, or money-deposit fee schedule. Do not rely on third-party pages for a different Union County or an unrelated jail. Call Union County Jail or use instructions provided directly by the jail before mailing items, depositing funds, or buying phone services.
| Service | Official Detail Found | Caution |
|---|---|---|
| Sheriff material says inmates may be contacted by mail. | No official mail-address format, package rule, scan policy, or prohibited-item list was located in the reviewed sources. | |
| Phone | Sheriff material says inmates may be contacted by telephone. | No phone vendor, rate table, call schedule, or tablet detail was located. |
| Money deposit / commissary | No official Union County Jail deposit or commissary page was located. | Call the jail before sending money or using any outside deposit vendor. |
| Video visitation | ICSolutions is confirmed for Union County video visitation. | Remote visit fee details were not located in the reviewed official sources. |
| Attorney visitation | Professional video visits are referenced by ICSolutions. | Attorneys should contact the jail directly for the current process. |
Records Requests for Union County Jail Information
Use Union County NextRequest for public-record requests when the roster, daily bulletin, arrest/incident search, or jail phone line does not provide the needed copy. Useful request wording should name a specific existing record, such as a booking sheet, jail custody record, public booking photo if available, arrest report, incident report, or date-range booking report. North Carolina public-record law does not require the county to create a record that does not exist, and criminal-investigation or intelligence material can be restricted or redacted under state law.
Union County's public-record policy says requests are processed as promptly as possible and that complex requests may take longer. Under the county policy, a request estimated to require more than four hours of collective staff time may trigger a special service charge of $40 per hour beyond the first four hours. The county provides an estimate or not-to-exceed amount in advance and requires payment before responding. Multiple requests on the same topic from the same requester within five business days are treated as one request for special-service-fee purposes.
The Union County NextRequest portal is the online channel for public-record requests that are not already available through P2C or another county system. NextRequest is the fallback for specific jail records or copies not available through the public roster.
Booking and Intake at Union County Jail
Union County's official detention information describes intake in concrete operational terms. During intake, inmates receive medical and mental-health screenings, fingerprint submissions, and background checks. Jail staff then assign the person's area of residence through a classification process. That means public roster information is only one part of the custody process. The P2C result table may show name, primary charge, arrest date, booking agency, and a details icon, while housing, medical, mental-health, and classification details remain outside the top-level public table.
The Courts and Jail Bureau also connects detention to court operations. Research materials describe judicial security, court transports, Court Intake Center security, and pretrial release functions. A Union County Jail inmate may therefore be moving between housing, court intake, magistrate review, transport, first appearance, bond processing, release, or transfer even while a public roster row looks simple.
Health Programs, Conditions, and Jail Planning
Union County has local health-program detail that should not be treated as generic jail copy. A county item from February 25, 2021 described the jail's Inmate Health program as having dedicated nursing staff coordinating medical care inside the county detention facility through the health department. The item stated the program began approximately 10 years earlier and described Union County as one of the few North Carolina counties with a program of that caliber. The official detention page's medical and mental-health screening language fits that local program context.
Recent facility planning is also significant. Union County's April 24, 2026 bond notice says commissioners voted on April 20, 2026 to put a jail bond referendum on the November 2026 general election ballot. The proposed project would build an approximately 500-bed detention center on county-owned property next to the current Sheriff's Office Administration building and repurpose the connected administrative building for training and staff support. The same notice says the existing jail was built in 1994 under a federal court order, operates over capacity, lacks expansion room, and has mechanical and structural deterioration.
Confirm before travel: Call the jail or verify through ICSolutions before leaving for a visit, records counter question, or inmate-support issue.
Directions and Map for Union County Jail
Use 3344 Presson Road, Monroe, NC 28112 for navigation. The jail sits in the county public-safety and government services area near the Sheriff's Office main campus at 3370 Presson Road. Official sources do not publish a visitor-specific driveway diagram, parking-rate page, transit route, or separate ADA entrance map, so visitors should call before arriving and ask which entrance to use for visitation, records, magistrate, or court-intake business.
From U.S. 74 through Monroe, drive toward the Presson Road area and follow local signs for sheriff, jail, courthouse, or county public-safety facilities. From western Union County and the Indian Trail side, U.S. 74 is the main route into Monroe before local turns toward Presson Road. Allow extra time to find the correct public entrance, and do not assume that Sheriff's Office administration parking is available for jail visitation unless staff direct you there.